FAQ

At a glance

  • Free Shipping on every order across India.
  • 4–7days Working days to deliver, dispatched from Delhi within 1–2 working days.
  • COD Cash on delivery available. Pay online for an extra 5% off.
  • 7days Exchange window after delivery, for any reason.

Questions

How long does delivery take?

We dispatch from Delhi within 1–2 working days. Orders are delivered across India in 4–7 working days.

Do you charge for shipping?

No. Shipping is free on all orders across India.

Is cash on delivery available?

Yes. You can also pay by UPI, card or net banking, and prepaid orders get an extra 5% off at checkout.

How do the bundle offers work?

Buy any 2 items and get 10% off; buy 3 or more and get 15% off. Mix shirts, polos, colours and sizes. The discount is applied automatically in your cart.

Which size should I pick?

Our shirts and polos run true to a smart fit. If you are between sizes or prefer room through the chest, size up one. Every product page has a size chart, and you can WhatsApp us for sizing help (10am–7pm).

Can I exchange or return an item?

You can exchange any item within 7 days of delivery for any reason (a different size, colour or style), as long as the tags are intact. We do not offer refunds. See our exchange policy for details.

Can I order on Instagram or WhatsApp?

Yes. Send us a message on Instagram (@zyylofficial) or WhatsApp and we will help you place your order.

How do I contact ZYYL?

Email zyylofficial@gmail.com, use our contact form, or WhatsApp us from any product page.